Service Terms

1 . Specification File Ready Print Design from Customer

2. Duration of Fabric Production Process

Production time for 100-5000 meters is 3-5 working days
Production time for 5001-10000 meters and above is 7-12 working days
The production process can be slow down due to the large number of different design. Duration of production is also influenced by the number of designs to be printed. The more the designs the longer it might takes.
The production process does not include Sunday and any Malaysian national public holidays

* Delivery time may be vary depending on shipping options. Kindly contact us for more accurate lead time.

3. Factors Affecting Production Duration

There are uncontrollable factors such as engine repair due to sudden damage, the scarcity of raw materials in fabric manufacturing, regulatory changes and imported customs (machinery, spare parts and inks are imported products). This will lead to longer production duration. FELINE Fabric's team will notify the Customer in case of any of these things occur.
All designs that have been entered and have made the payment process can not be replaced because it will automatically enter into our system.

4. Results Colour on Fabrics

Especially for Custom Order, all design from Customer (Design Ready Print) will be directly processed by FELINE Fabric without any change of colour, resolution and image sharpness level. All files will be processed using Adobe Photoshop program. We are not responsible if there are differences in file results that are opened in the Adobe Photoshop program and other programs.

5. Colour Differences Between Monitor Screen and Print Results on Fabrics

The colour on the monitor screen will not be the same with the printed colour on fabric. There will be a tolerance between the colours on the monitor and the fabrics due to different technological differences on each monitor screen as well as the ability of the printer head to read existing colour designs.

6. Understanding Seamless and Non-Seamless Design

Seamless design means the motif will be printed repeatedly on the fabric area in full without interruption.
The correct Seamless design is a design with no fracture between repetitions. FELINE Fabric is not responsible if Customers provide Seamless designs ready print and apparently after the repetition of the design is not a Seamless design.
Non Seamless design is a non-repetitive pattern or a panel design.
Examples of Non Seamless Designs are scarf motifs, motifs for dress patterns and all motifs that already have their own layouts.

seamless design

7. Scarf Design or Hijab

Tolerance 4% of the total width of fabric for skewing (slope) of the printing is mainly for the design of a straight line

8. Terms for Scarf Sewing Services

For the scarf that will be sewn by FELINE Fabric with clean sewing type then there will be the use of cloth of approximately 1.5 cm on each side of the fabric. Sample case:
- Customer wants to get a clean result size after sewing is 190 x 70 cm, then the design should be made in 193 x 73 cm (1.5 cm on each side for stitching)
- Customers only provide designs with size 190 x 70 cm for sewn made scarf, then the net result after sewing is about 187 x 67 cm.
There will be a tolerance of the production of the scarf of approximately 2 cm caused by the shrinkage fabrics. Therefore the production of scarf will not produce 100% yield with the right size.

9. Design Tracing Services and Fabric Making Pattern

FELINE Fabric has design services and fabric patterns. For design price and duration of manufacture is subjected to the level of difficulty of the design. The resulting design is a special design for high-resolution textile design that is ready to print. The final result of the design will be the property of the customer.

10. Privacy Design and Copyright

Customer is responsible for all copyright and design privacy submitted to FELINE Fabric
FELINE Fabric shall not be liable if there is any claim whatsoever to all design ready print from customer